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Dean Fankhauser

Experience

A decade contracting as a product and UX lead in London, then building and running product on my own account.

  1. 2021–present

    Movingto

    Head of Product, Sydney and Lisbon

    Product across a residency-by-investment platform: comparison tooling, qualification and booking funnels, content-to-conversion architecture, internal operations and commercials systems, internationalisation.

  2. 2024–present

    Robozaps

    Head of Product

    Humanoid-robotics catalogue and data product. Canonical database, category and brand architecture, regulatory-status data, editorial-to-product wiring.

  3. 2019–present

    Bitcompare

    Product Lead

    Crypto yield-intelligence platform and data API. Normalised yield schema across CeFi and DeFi, structured API and MCP surfaces for AI agents, publisher integrations, provider marketplace with CPC billing, and a demand-intelligence dataset sold to providers.

  4. 2019–2021

    Santander UK

    Senior Innovation Partner, London

    Led Project Leapfrog, directing a 15-person cross-functional team on the bank's forward vision across digital banking, customer experience and operating model. Presented to global executive teams. Internal venture activity and strategic investment review.

  5. 2018–2019

    Xapo

    Product Design Lead, contract

    Bitcoin wallet and custody products. Product and UX frameworks, Figma design system, iOS, Android and web. Payments, onboarding and KYC flows. Workshop facilitation and team mentoring.

  6. 2017–2018

    Poke London

    Product Lead, contract

    Clients: Virgin, TM Lewin. Ecommerce and travel. Full product and UX stack, C-level workshops, responsive web and email.

  7. 2017–2018

    Lifecake, acquired by Canon

    Head of UX, then Head of Product, contract

    Promoted to Head of Product after six months. Responsible for iOS, Android and web. Product strategy, engagement, monetisation and growth. Established product and UX frameworks, hired and mentored the team.

  8. 2016–2017

    Spark 44, for Jaguar Land Rover

    UX Lead, contract

    Connected-vehicle and vehicle-management interfaces. Full UX stack, iOS and Android, user research, C-level stakeholder management.

  9. 2016

    Google

    UX Lead, contract

    Greenfield YouTube product under NDA. Full UX stack across responsive web, Android and iOS.

  10. 2015–2016

    LVMH, 24 Sèvres

    Product Strategy Lead, contract

    Greenfield luxury ecommerce platform positioned against Net-a-Porter and Farfetch. Product strategy with LVMH digital leadership, full UX stack, led C-level workshops, managed UX, design and strategy teams.

  11. 2015–2016

    Spring Studios

    UX and IA, contract

    Lead UX on large-scale multi-brand online department stores.

  12. 2011–2015, Director to 2020

    Nuji, acquired by Klarna

    Head of Product, London

    Social product-discovery marketplace, 5m+ items from 10,000 designers. Owned the discovery and curation model, catalogue architecture, mobile product and affiliate monetisation. Klarna acquired the company in 2020.

  13. 2011–2012

    Dare

    Consultant, UX and IA, contract, London

    Native and web mobile apps, plus the lead client website. Clients included Nescafé Dolce Gusto.

  14. 2010–2011

    Various London agencies

    Consultant, UX, IA and Strategy

    Mobile apps and digital strategy. Clients included Sainsbury's and Hunter.

  15. 2010

    Hill & Knowlton

    Innovations and Strategic Planning Consultant, London

    Digital strategy and product. Built and hired the digital team, took an internal startup property from concept to execution.

  16. 2009–2010

    Yahoo!

    Strategy, London

    Technical and creative concepts with engineering teams. Insight work supporting product decisions across Yahoo properties and mobile.

  17. 2008–2009

    Euro RSCG 4D, Havas

    Strategic Planner and Business Development, Amsterdam

    Agency innovation and insight, established a social practice, new-business pitching.

Education

  • Bachelor of Business (Marketing)

    Swinburne University, Melbourne

    2004–2007

  • User Experience Design

    General Assembly, London

    2015

Selected recognition

  • Seedcamp winner, 2011
  • TNW Startup Rally, Best Web App, 2012
  • The Guardian, East London's 20 hottest startups, 2012
  • TechCrunch Europas, top UK startup, 2013
  • Young Guns, top 30 entrepreneurs under 35 in the UK, 2014
  • Tech City 100, 2013 to 2016